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My Samsung Galaxy S5 freezes from time to time and only battery removal could bring it back to working condition. When I open the Gallery it crashes and the phone reboots by itself. When it booted up again it worked extremely slow!
I opened the gallery and saw the damaged video file with a black thumbnail. I tried to delete it but the deletion failed: the gallery app crashed and the phone rebooted again.
On the third reboot I managed to delete the broken mp4 file using the stock file manager app (My Files). After I succeeded to delete it the phone finally started working normally: stopped freezing, slowing down and rebooting.
I encountered the issue after I had been using my Samsung Galaxy S5 normally during two month. This happened 3 or 4 times. A few days ago I performed a hard reset to my Galaxy S5. It was my last hope that the phone had a glitch.
But today it froze again when I began recording video. Could you please tell me how can I fix the issue and stop my Android phone freezing while video recording. Thank you in advance!
Android phone freezes while recording video: Solution #1
- Open Settings:
- Switch to More tab.
- Tap on Application Manager:
- Swipe to ALL tab.
- Find the Camera app in the list and tap it:
- Tap Clear cache and then tap Clear data:
Solution #2
- Open the Camera app.
- Go to its Settings.
First tap on the gear with arrow:
And here tap on another gear icon: - Go to tab and tap on Storage:
- Choose internal memory – Device:
Done!