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The ERR_NAME_NOT_RESOLVED error means that your PC is unable to find which IP address matches the website hostname that you type in the address bar of your browser (Chrome, Firefox or another one). In other words: this site can’t be reached. Let us talk about all possible causes of emerging the error and methods to fix ERR_NAME_NOT_RESOLVED in the browser on Windows PC, Android device, iPhone or iPad. It doesn’t matter whether you are connected to the Internet via Wi-Fi or Ethernet cable.
I apologize in advance, but there is no one-click solution to fix this error in 10 seconds because of a great variety of factors that can make it occur. So you have to try all options from this article and hopefully you will find a working solution for your case.
The error message “net::err_name_not_resolved” in Google Chrome or other web browsers means that the DNS (Domain Name System) lookup failed for the website you’re trying to visit. This error can occur due to several reasons, such as:
So now you know that the error can be caused by various factors. Consequently there is no magic universal solution. Here are our tips on how to fix the error in your browser – from most common to more rare ones.
Power cycle your router (modem or AP). Quite often the glitch on the router can cause the error “This site can’t be reached”.
Ensure your hosts file does not contain lines except these:
127.0.0.1 localhost ::1 localhost
The easiest way to reset the hosts file in one click is to use this utility.
Switching to Google DNS often helps to fix ERR_NAME_NOT_RESOLVED error in the browser.
As I said, viruses and malware can also cause ERR_NAME_NOT_RESOLVED in your Chrome browser. So we recommend that you scan your system using the best malware removal tools and remove all found malicious items.
This step helps to fix ERR_NAME_NOT_RESOLVED (this site can’t be reached) quite often.
P.S. To flush dns (described on the step 2) will never be superfluous.
Go to Settings in Chrome > Scroll down and click Advanced > Disable Use a prediction service to load pages more quickly:
Here are th most common solutions for your Android phone or tablet:
Sometimes the cause of the issue may be the network glitch on Apple device. Thus, if you are experiencing “err name not resolved” in Chrome or Safari on your iPhone or iPad , try the solution equal to the previous one on Android:
And ultimately – about rare culprits of this annoying error.
If the problems takes place only on one website, maybe there is a problem with this particular resource. It means you can’t do anything to make it load. In most cases only its webmaster is able to solve the problem.
How to easily check if the problem is with the website (web server, hosting, domain registrar)?
Very easy. Take another device. I mean, if you encounter the error on your PC, then take your smartphone. Turn off wi-fi, enable mobile data and try to open the same website. If you got the same error on the phone using another provider, be sure that the problem is with the website’s server and neither your device nor your Intenet connection is guilty.
And visa versa: if you are experiencing “err_name_not_resolved” error on your Android over mobile data, you need to connect your laptop to Wi-Fi and check the website’s availability. The same error on another device using a different ISP means 95% that the problem is on the website.
The website’s name may also fail to resolve in browsers if you are trying to access the website by the domain name you have just registered. It will be unavailable until you specify NS server and wait for DNS to update bases.
Yet another possible reason: you entered another website’s name by mistake (typo) and that domain is not registered (website does not exist):
So, that is all we know about the issue by far, however we will be searching for more solution. Did these solutions help you to fix name resolving problem in Chrome? Write in the comments.
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I don't know which step helped me, but I finally got rid of this annoying "err name not resolved"! Thank you so much!
Thank you so much.
I still can't fix this on my iphone :( but resetting the DNS worked on my windows computer.
To troubleshoot this error, you can try the following steps:
Check your DNS settings: Make sure that your DNS settings are correct and try flushing your DNS cache to clear any old or corrupt DNS information.
Switch to a different DNS server: Try switching to a different DNS server, such as Google DNS or OpenDNS, to see if that resolves the issue.
Disable any firewall or antivirus software: Sometimes, firewall or antivirus software can block DNS resolution. Try disabling any firewall or antivirus software temporarily and see if that resolves the issue.
Clear your browser cache: Clear your browser cache and cookies to eliminate any cached information that may be causing the issue.
Try a different browser: Try accessing the website from a different web browser to see if the issue is specific to one browser.
If none of these steps resolve the issue, you may need to contact your internet service provider or network administrator for further assistance.