iPhone & iPad

Why iPhone Automatically Declines (Rejects) the First Incoming Call

Contents

The Question

I have been using my iPhone X for six month already and everything seemed to be totally okay. But about a week ago I noticed that I have a lot of missed calls in the Recents and people who managed to ring me up ask “Why are you rejecting my calls all the time?”

I was confused but now I understand, that the first call from a particular caller is being declined for some reason and only the second one is ringing. I’m 100% sure I couldn’t miss those calls.

My iPhone is always near me and I’m in the quiet room and I’m not a deaf person. This is my phone that doesn’t play the ringtone and just sends a “busy” tone to the person who tries to call me.

Could you explain why does my iPhone always reject the first call and what can I do to fix the issue? Thank you in advance.

The Answer

Looks like the Do Not Disturb mode is activated on your iPhone. That’s why all calls are being declined by iOS. Those who redial your number again within three minutes can reach you because you are likely to have the Repeated calls option enabled.

Here is how it looks on iOS 12 (and iOS 11 actually too):

Do Not Disturb + Repeated Callers enabled on iPhone (iOS 12)

Swipe up from the bottom to open the Control Center and deactivate Do not disturb:

You can also disable the mode from Settings → Do Not Disturb.

That’s all!
Adam Swift

Adam is a real tech maniac. He likes to spend time testing phones, tablets, laptops, as well as any other technical devices, and write practical manuals on their functions. He often sleeps all day, but always works at night. Adam bought his first computer in 1999, being an absolute beginner who never held a computer mouse in his hands. He began to study Windows, constantly experimented and often crashed the operating system. But six months later, he was able to reinstall Windows 98 from a scratch on his own, fix almost any software problem on a PC, he also did hardware upgrades and realized that computers, operating systems and programs are now his biggest passion. In addition, Adam has always been a big lover of phones. With the advent of smartphones with Android OS, he began to pick at them much more than in computers. Now Adam loves to study privacy issues in instant messengers, blocking unwanted calls and other nuances related to privacy and security on the network. You can follow him on Twitter: https://twitter.com/tunecomp

View Comments

  • Didn’t help! Anything else I can try? My phone is doing what it wants lately. Locking, freezing, rejecting calls, switching apps, scrolling texts, puts on airplane mode and I can’t switch it off, won’t let my punch in my passcode, gets me locked out (disabled lock screen).... I’m literally about to go bonkers. It’s like someone else is messing with my phone while I’m trying to use it.

    I have an iPhone XS Max, no damage.. phone is in mint condition.

  • Thank you so much!!! I’ve looked for a solution for this problem for 2 months until I read this, can’t believe it’s that easy! Thank you!!

    • I’m having the same issue! I’ve tried everything! And it’s definitely not in DND

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Published by
Adam Swift
2018-06-09 16:23

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