Backup and Sync from Google is a rather fresh app. It came to replace the two old programs for PC at once — Google Drive and Google Photos. Backup and Sync contains some awkward drawbacks making users stuck on configuring the app. Let me tell you about my case.
How I Faced the Issue
I have a photos archive on my hard drive. It is located in Pictures\Camera Roll\. I prefer splitting the archive into years. That’s why in the Camera Roll directory I have sub directories named 2018, 2017, 2016, etc.
A few days ago I had to roll back my Windows 10 to the previous state using Aomei Backupper because the OS worked not perfect. As it turned out, the backup did not contain Backup and sync for some reason. So I downloaded the latest version and installed it.
When I launched the program it applied some settings from its previous installation. In such a way the parent folder named Pictures appeared in the list of synced directories.
I hate when Google’s Backup and Sync rechecks all my photo archive each time I boot (or reboot) my computer I decided to add only the folder with the latest photos to sync.
And when I unchecked the “Pictures” folder in the Preferences and tried to add only ‘2018’ the program told me “Something went wrong: Can’t add path “C:\Users\tunecomp.net\Pictures\Camera Roll\2018″ because its a sub-folder or a parent of a folder that’s already been added”.
Even if I tried to uncheck the parent directory the app still reported that error.
Here is how to resolve the problem!
How to Remove Parent Folder and Add Sub-folder to Backup and Sync from Google
- Go to Preferences:
- Uncheck the parent folder (in our example “Pictures”, that contains “Camera Roll” with all folders sorted by years – “2018”, “2017”, etc)
- Click OK to apply changes:
- Now you will probably see something like “Pictures” has stopped syncing”. Confirm by clicking Continue:
If you see “Restarting Sync Engine”, wait until it completes. You have no choice here because the preferences of the Backup and Sync app will stay unavailable until the sync engine restarts: - Go to the Preferences again.
- Click on CHOOSE FOLDER and add the folder you want to back up to Google drive and Google Photos.
- Now you can click OK and save folders list without getting the error:
Dear Google! Please, either make the changes apply immediately or at least provide an “Apply” button.
Adam Swift Adam is a real tech maniac. He likes to spend time testing phones, tablets, laptops, as well as any other technical devices, and write practical manuals on their functions. He often sleeps all day, but always works at night. Adam bought his first computer in 1999, being an absolute beginner who never held a computer mouse in his hands. He began to study Windows, constantly experimented and often crashed the operating system. But six months later, he was able to reinstall Windows 98 from a scratch on his own, fix almost any software problem on a PC, he also did hardware upgrades and realized that computers, operating systems and programs are now his biggest passion. In addition, Adam has always been a big lover of phones. With the advent of smartphones with Android OS, he began to pick at them much more than in computers. Now Adam loves to study privacy issues in instant messengers, blocking unwanted calls and other nuances related to privacy and security on the network. You can follow him on Twitter: https://twitter.com/tunecomp
View Comments
Thank you so much for such clear directions. This worked for me but I had to uncheck the sub-folders to be able to load the Main Folder.
Thank you for your feedback.
Thank you for this simple and effective, well illustrated guidance. Worked like a charm.
Thank you for your feedback!
Thank you so much!!
It's very sad that google with all their money and focus on making simple apps that "just work" cannot solve this problem. It's still there. We should not get this error, it should deal with it and do what we want. We should not have to "google" a workaround!
Thanks it works