WiFi: no internet. Wifi connected but no Internet Access

How many times I saw forum topics named “WiFi no internet” or “WiFi connected but no Internet access”.  So many various phones, PCs, routers involded, so many possible reasons of the problem and so many solutions that work in different cases. Usually the issue looks like the following: you select your WiFi network, the authentication passes normally and then you see familiar Connected near you network name. But the problem is that in a few seconds the notification No internet appears next to it. In such cases you can see a yellow triangle with the exclamation mark on the network icon in Windows and Connected (No internet, secured) notification near WiFi network name on Android devices. In this guide we collected all possible solutions that should help you get rid of No internet access error. 

The most frequent causes of the issue WiFi connected but no internet access and the best solutions.

1. Is your ethernet cable connected to WAN port of the router?

router dlink wan port

If the cable is not connected to WAN (Internet) port you will have working WiFi but no Internet connection. Ensure your ethernet cable is well-attached and the connector is not broken. Replace the patch cord is it is damaged.

By the way, the same issue emerges if you start the hotspot on your Android phone but forget to turn on mobile data:

mobile hotspot on mobile data off android

As a result your laptop or PC connects to wifi hotspot but there is no internet on it.

Also check: have you paid for your Internet? Log in to your client area at your ISP’s website and ensure you have enough money on your account. Contact ISP support if necessary.

2. Reboot your router

Log in to the router’s web interface and reboot it to exclude the accidental glitch.

router reboot

3. Turn off your Antivirus

From time to time antivirus programs turn out to be the reason of the notification Secured, No internet in Windows. Try to temporary disable protection and check if you have the Internet access. If the Internet works when you unload your Antivirus try the following solutions:

  • disable its Firewall (or Network Shield) component.
  • Go to Network settings > change adapter options > right click Wi-Fi > uncheck the driver of your antivirus.

4. Change Wireless channel

Log in to your router’s web interface, find the advanced wireless settings and change the wireless channel. Use the app called WiFi Analyzer to find the best channel.

5. Change region

Sometimes incorrect region settings can cause issues with wi-fi. In some cases you will have wifi but no internet. In other cases you can have unstable internet connection with interruptions. Websites can not load and your browser will show “404”. Ensure you have selected your country.

6. Change 802.11 b\g\n standard

Take into account that if you select 802.11 n only mode on your router old client devices (like old laptops, smartphones and tablets which don’t support N standard) will discover but won’t connect to your Wi-Fi hotspot.

In most cases it will be optimal to select 802.11 b/g/n mode (often it is called 11 bgn mixed):

wifi no internet change country channel width

Don’t forget to save settings!

7. Ensure you have proxy disabled

The proxy is rarely used nowadays. In most cases you don’t need to specify proxy to gain access to the Internet. Very often malware sets up proxy to trick users into vesiting fraudulent websites. In this case you may experience the following problems with your Internet connection:

  • websites load extremely slow;
  • there are a lot of ads on all websites (ads are injected into normal websites, you are redirected to unwanted websites, third-party intrusive ads pop-up in new tabs and new browser windows as you click on any link);
  • you can connect to WiFi but there is no internet.

Turn off proxy server in Windows:

proxy disabled windows 10

Disable proxy on Android:

proxy disabled android proxy none

8. Repair your network adapter to fix “No Internet Access”

9. Update network driver

You should try to update your Wireless Adapter Driver.

wifi no internet: update driver

a) First of all, we advise to search for new driver on Microsoft Update servers:

wifi no internet update driver automatically

Downloading a new driver:

wifi no internet new driver installation

Finally you will see the message about the successful driver installation:

wifi no internet driver update 4

b) If this did not solve your problem, try to install a different driver compatible with your Wireless Network Adapter.

Click Browse my computer for driver software:

wifi no internet driver update 5

Click Let me pick from a list of device drivers on my computer and click Next:

wifi no internet driver update 6

Unsure you set the checkbox Show compatible hardware
Select the driver that you want to try.
Click Next to install the driver:

wifi no internet driver update 7

10. Check your PC for viruses

The issue can emerge because of malware presence. In this case all system settings will be ok, but your Windows PC will keep telling you Connected, No internet. Use the best utilities to check your device for viruses, malware and adware:

wifi no internet - remove malware

Share your experience in the comments. Tell us which solutions worked for you.


    1. In many cases it is possible to use a wired connection – connect your laptop to a router using a patch cord.

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