How to remove Mail.ru. Ultimate Mail.ru removal guide

Why you should get rid of Mail.ru apps and services

Mail.ru group is a media company that owns the Mail.ru e-mail service popular in CIS countries which provides mailboxes at mail.ru, list.ru, inbox.ru, bk.ru domains. Many years ago they launched their own search engine and started developing a number of services and applications. The main feature of Mail.Ru products is that they are often spread in an intrusive way – there is no warning about additional soft to install. In most cases users are surprised at seeing Mail.ru icons and start page like http://mail.ru/cnt/1514499?gp=820020 or http://go.mail.ru in Chrome, Firefox and IE after they have just installed a freeware program. As far as we know Mail.Ru just pays money to software developers but does not control how honestly they distribute sponsored applications. In our detailed guide read about how to remove Mail.ru apps from PC, and get rid of mail.ru search and start page in browser. 

how to remove mail.ru

How to remove Mail.Ru from PC and browser

Uninstall all Mail.Ru programs

Launch Programs and features:

programs and features

Uninstall all software by Mail.ru that is possible to remove:

  • Amigo browser
  • Mail.ru Agent
  • Mail.ru Guard
  • Mail.ru Sputnik
  • Mail.Ru Visual bookmarks
  • Unity web player
  • MailRuUpdater

Uninstall Mail.ru Software

Remove Mail.Ru extensions from browsers

Review all installed extensions. Remove Mail.ru search, visual bookmarks extensions from Chrome, Opera and Firefox. We recommend that you turn off all unknown extensions:

remove mail.ru extensions delete mail.ru search extension

Disable and remove Mail.ru extensions

Press Reset browser settings if you see this:

reset-browser-settings

Remove Mail.ru from default search engine

In you see that an extention is controlling the setting do not hesitate to click Disable extension:

Remove Mail.ru search

It may also happen that you see “This setting is enforced by your administrator”:

policy on chrome

In this case you will need to unlock the search engine setting. (It happens that an intrusive site (like smartinf.ru or smartsputnik.ru) is selected as a default search engine and the setting is locked by the browser policy. As you may know from our previous publications there exist several websites that redirect to http://go.mail.ru)

unblock the search engine

After that you would be able to:

  • choose your favourite search engine;
  • and delete mail.ru from search providers list:

remove mail.ru search from the list

Remove mail.ru from startup page and home page

Go to browser Settings – Home Page.
Delete “http://mail.ru/cnt/…” page.
Specify your favourite page (or just leave the field blank and switch to Use the new tab page).
Press OK to save settings:

remove mail.ru from home page

Then go to the Startup Pages settings.
Delete mail.ru URL from Startup pages list.
Specify startup pages addresses you prefer or just leave those fields blank.
Press OK to save:

remove mail.ru from startup page

Remove the remains of Mail.ru software

Using AdwCleaner

AdwCleaner is known to automatically detect and delete a lot of crapware including Mail.ru soft. Download the latest version of the tool (read here). Then all you need to do is:

  • press Scan,
  • wait,
  • press Cleaning
  • agree to restart when it is done:

remove mail.ru using adwcleaner toolSome more proof the tool is great:

adwcleaner adwcleaner

Using HitmanPro

Perform the system check as described here and remove all malicious elements from your machine:

Remove crapware using HitmanPro

Using CCleaner

1. Remove files older than 24 hours so it will clean all files in temporary folders:

ccleaner-24-hours

And clean the system as shown below:

clean temp folders

2. Clean the registry:

clean registry

3. Delete mail.ru entries from startup:

remove amigo and mail.ru from startup

Remove the traces of Mail.ru from the registry

Launch the registry editor:

regedit

Search for the following words:

  • mail.ru
  • sputnik
  • amigo

Delete mail.ru from registry

and delete all registry values and keys that contain them:

delete mail.ru keys from registry

Go to the key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Delete http://mail.ru/cnt/10445?gp=820031 (or similar) page from the value:

Remove mail.ru from ie startpage

Remove Mail.ru files, folders and shortcuts

Search for Mail.ru, Amigo and Sputnik folders. Delete them including all files and subfolders. Pay special attention to the folder

C:\Users\[Username]\AppData\Local
C:\Users\[Username]\AppData\Local\Unity
C:\Users\[Username]\AppData\Roaming\MailProducts

remove mail.ru files and folders

Delete mail.ru shortcuts from the desktop and unpin such from the taskbar:

Remove shortcuts

Remove Mail.ru URLs from shortcuts

Check shortcuts of all browsers. Delete all URLs from the Target field and click OK:

delete mail.ru URLs from shortcuts

We hope this guide helped you to get rid of mail.ru.

1 comment

  1. Thanks a lot! I finally managed to get rid of that ugly Amigo by mail.ru! AdwCleaner does the thing!

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